Developing #metrics for #servicedesign #HBOWestworld @SDinBiz #sdinbiz https://t.co/xWarMtvjXA https://t.co/uzkQQLSYbF4 days ago
https://t.co/VD66uBk6jg A #LivingService responds by measuring user + system behaviours, constantly learning + ada… https://t.co/xEYJt7KFHC4 days ago
https://t.co/g53F2XnBJp urban design legend 🎯👶🏼 + most overused e.g. of #dataprivacy #ServLab @servicelabldn ... A… https://t.co/qplXf7YVzu5 days ago
https://t.co/Fiurxw6QT1 Hmm 🤔 could have fooled me 🙀#sxc16 @serviceexpcamp ... https://t.co/TBPVXX5XiC5 days ago
https://t.co/UZLDEUdQYe Breakfast ☕️ 🍊📖 with @steveportigal #userresearch .... #interviewing #interviewingskills #… https://t.co/hNb5SXYXwQ6 days ago
Crystal Tania Campbell
I bring 10 years of expertise leading projects and people, building digital products for the financial services and digital tech industries, spanning between enterprise and startups. I combine an MBA business-led perspective with customer-led experience strategy and service design practice, building products make a difference to both the bottom line and a customer’s heart.
I like: measurable service design, new product development, playing with business models, intrapreneurship, Lean Startup, Design Thinking, storytelling, the financial services industry, fresh mint tea and emoticons.
I have an MBA from MIT Massachusetts Institute of Technology Sloan School of Management and Catolica-Nova Business Schools + a cum Laude MACPfNE from Central Saint Martins, UAL London.