https://t.co/hf4BqBa9JI This is our 'get the sh💩t together' plan for the next phase of delivery. #deliverymanager… https://t.co/6qW5EEgqh72 days ago
https://t.co/gJ8FPOYumM 💁bestest #ServiceDesign hashtag = #userresearchtips 👏👏 #journeymapping ... #Repost @nefyal… https://t.co/zbuzrQcKYA4 days ago
https://t.co/sz8WSuaLUF Ahhh, the user journey map. I'll tell you right up, I have a love-hate relationship with t… https://t.co/FKEV1bLLtR2 weeks ago
https://t.co/87Q63PEcgK whipping up a #posit storm #penpersonas #uxpersonas #userpersonas #servicedesign https://t.co/2idD6aYcxu2 weeks ago
https://t.co/vqciYCUnDU Process-first or user-first? Thoughts? #servicedesign https://t.co/SA9LGvt8Gz ... "... se… https://t.co/bBNvwsumkg3 weeks ago
Crystal Tania Campbell
I bring 10 years of expertise leading projects and people, building digital products for the financial services and digital tech industries, spanning between enterprise and startups. I combine an MBA business-led perspective with customer-led experience strategy and service design practice, building products make a difference to both the bottom line and a customer’s heart.
I like: measurable service design, new product development, playing with business models, intrapreneurship, Lean Startup, Design Thinking, storytelling, the financial services industry, fresh mint tea and emoticons.
I have an MBA from MIT Massachusetts Institute of Technology Sloan School of Management and Catolica-Nova Business Schools + a cum Laude MACPfNE from Central Saint Martins, UAL London.