What happens when parcels get lost @DPD_UK 😿 I’m searching for mine that’s been lost by you and would appreciate un… https://t.co/Bg793eald82 weeks ago
Watch my answer to: How do you know where you are at in the process with all the notes on the walls?… https://t.co/Hpon2oevl1Jul 18, 2018
Want to #cocreate some #jtbd prompt cards for #userresearch ? Then dm for the spreadsheet #servicedesign #jobstobedone #designthinkingJul 4, 2018
Any recomms for good customer research recruiters in London? 🙋♀️ #userresearchJul 3, 2018
Crystal Tania Campbell
I bring 10 years of expertise leading projects and people, building digital products for the financial services and digital tech industries, spanning between enterprise and startups. I combine an MBA business-led perspective with customer-led experience strategy and service design practice, building products make a difference to both the bottom line and a customer’s heart.
I like: measurable service design, new product development, playing with business models, intrapreneurship, Lean Startup, Design Thinking, storytelling, the financial services industry, fresh mint tea and emoticons.
I have an MBA from MIT Massachusetts Institute of Technology Sloan School of Management and Catolica-Nova Business Schools + a cum Laude MACPfNE from Central Saint Martins, UAL London.